Arranging your insurance through an adviser offers many advantages. Your insurance adviser can work with you to understand your individual needs and develop a tailored insurance solution.
Getting professional advice can actually save you money by ensuring you're only paying for the cover you need. Plus, making sure you have the right cover will ensure you avoid the risk of potential disappointment, frustration and financial hardship from an uninsured loss.
CGU works with different types of insurance advisers to ensure that you can access the insurance advice that’s right for you and your circumstances..
Authorised Representatives - are insurance professionals that typically act on behalf of and represent one or more insurers, selling their products and/or services. Authorised Representatives need to be appointed by an Australian Financial Services (AFS) Licence holder, such as CGU Insurance Limited.
General Insurance Brokers - act on your behalf to find and arrange insurance protection. Insurance brokers will typically deal with multiple insurers and 'shop around' to get you the best cover and price to meet your needs. Brokers are obliged to inform you of any fees charged for services provided to you. Brokers have their own Australian Financial Services (AFS) Licence.
Other intermediaries - CGU also distributes insurance products through intermediaries that are not authorised representatives or general insurance brokers. Typically, these are distribution partners such as banks and other financial institutions that act on our behalf but have their own Australian Financial Services (AFS) Licence.
Use CGU's Insurance adviser locator to find the right adviser for you.
No, but we can provide you a list of insurance advisers that CGU distributes its products through for you to make your own choice.
Insurance advisers that do business with CGU receive remuneration from CGU when they issue, renew or vary CGU policies on behalf of their customer or arrange funding of premiums for insurance policies. If the insurance adviser also charges other fees, they will tell you.
Most advisers handle all types of general insurance, although some specialise in certain types of insurance.
There are several sources of law that govern the activities of insurance advisers. These include the Corporations Act (2001) and common law obligations. The Australian Securities & Investments Commission (ASIC) plays an important role in the regulation of insurance advisers. Industry codes are also an important source of regulation.
Due to complexity of the business and office products, we recommend you see an insurance adviser to talk about your needs. However, you can buy some CGU insurance products direct from CGU if you wish. Please contact your local CGU office
or call 131 532.